Call Centre

Outbound and blended campaigns boost services capabilities, fill sales pipelines, and streamline collections and aid telemarketing and fund raising efforts. Interaction Dialer is a predictive dialer system that reintegrates to the Customer Interaction Center IP contact center solution from Interactive Intelligence for outbound and blended predictive dialer, as well as for compliance options,call center, intelligent campaign staging and more for SIP-based predictive dialer system Advanced call analysis support in conjunction with CIC 2.4 and higher Greater campaign scalability and call volume capacity for Campaign monitoring and compliance, Real-time quality monitoring, CAAS, Tracking and recording, Fair Debt Collection Practices Act.