Saturday, June 6, 2009

Happiest moment in my life

It was my usual day to work. I started my shift in a very lethargic manner. Frankly telling, I don't like my job from the beginning, when I joined this job. It was around midnight 11:30 pm, I had to take a call. The guy called from some where near to the down east of Great Britain. The guy came with an issue, which should be fixed on his computer. I attended his case just like other calls. He was so patient to take all my instructions through phone. I like the way he narrated the problem to me.

I took his computer in a remote session and worked on resolving the issue. At First I got impressed by his wall paper. Folks! Guess what would be there in his Desktop? It's not a picture of neither a women nor a model. It was neat picture of his dog with green back ground. The dog was white in color with fluffy hair around it. I questioned him about origin of the dog. He answered very politely that "he was from the other side of Scotland". I got impressed by his speech. Later he was telling about in and around of his living place. He told me about the places he visited earlier in and around United kingdom. He was teaching me how their door numbers were formed and their addresses have been generated in their community. It was very nice to hear from that man. I had very good conversation with that guy. Side by side, I was solving his unusual issue. In between, I made a small mistake on his computer. I told him, what I did to his computer, I felt sorry for that and I explained him the complete process. That man was so patient to take everything. Finally when I was about to end the call, he asked me. "Excuse me sir , did you mind if I ask you one thing". I replied "yes". I thought he would ask something extraordinary. He was asking my age. Then I replied, " I am 23 years old". He replied "Do you want to tell my age to you". I told him no problem , you can go ahead tell it very well. He replied "am 83 ". I got surprised and was shocked in hearing his age. Throughout the call, I thought he would be some where around 40s-50. I liked the way he told me that.

I felt so happy in assisting such a old man. He praised me for the work I had done to his computer. It was almost 1 hour 45 minutes, we were on the call. He really got me out of the world. At the end of the call, I don't like to hang up. I was burst in emotions. I thought would stick to this job, at least for these kinds of people. Later I have to hung up the call and went had my dinner with full happiness in my heart.

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