Thursday, August 12, 2010

Vision Helpdesk - The Multi-Companies Support Management Helpdesk




The vision world, which provides Satellite Help desk where a user can ask questions from any part of the world and the queries, will be answered to him at the same time. The modules work on Ajax interface which offers high speed in navigation and it also offers a paid support who answers the queries mentioned in the forum. The presence of email parser will help in sending and fetching mails from one end to the other. The anti-spam software’s prevent them in attack of any malicious software.

Thus the plug-in architecture works well with multi-language support for all users in the world to use it easy login interface. The development of Google application has made many things useful for the people in handling all the applications. The Sla and escalation, offers the client to take a part amidst of all granular equities. The report generation for the staff performance list down their work summary, performance and response time.

The migration tool is easy to work on with many tools like Cerberus. The Vision Helpdesk and Satellite | Multi-Domain Helpdesk works with Ajax web-based Helpdesk. It allows managing support many companies from one place with good reliability, security, scalability and portability.
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